Lorum

1. How will I know if the battery is low?

SmartiQo smart lock has a built-in app feature that notifies and alerts you when the battery life drops below 15%.

2. What should I do if I forget to change the batteries?

In case you forget to change the batteries, don't worry. SmartiQo provides alternative options:

• Mechanical Key: Utilize the mechanical key that comes with the smart lock to unlock the door manually.
• Jump Start: You can jump-start the door lock by plugging in a Micro USB cable, located at the bottom of the lock, into a power bank or laptop. This allows you to power the lock temporarily and gain access.

Note: We strongly recommend keeping the manual key outside the house in an accessible location. This serves as an emergency key in case no digital methods work.

1. Does the SmartiQo Smart Lock accommodate both right-handed and left-handed configurations?

Yes, SmartiQo smart locks come with universal settings, allowing you to easily customize the lock handle based on your door's configuration.

2. How can I order a right/left-handed lock for an inside opening door with SmartiQo?

When placing your order, simply specify whether you need a right-handed or left-handed lock for your inside opening door.

3. Can I adjust the lock handle myself?

Absolutely! The SmartiQo smart lock is designed for user-friendly customization. You can easily set the lock handle according to your door's orientation.

4. Is there flexibility for different door configurations?

Yes, SmartiQo smart locks offer flexibility to match various door configurations, ensuring a seamless fit for both right-handed and left-handed inside doors.

A: Yes, smart door locks are safe. Here's why: WiFi Connectivity:

• Our smart door locks operate on your WiFi network. However, in the event of an electrical shortage, your door will not automatically open. The lock is designed to maintain its security features even during power outages.

Wireless Functionality:

• The smart lock works wirelessly, allowing it to function seamlessly as usual. This wireless operation ensures that the lock remains secure and operational even without a direct power source.

Manual Deadbolt:

• For added security, the smart door lock is equipped with an extra deadbolt that operates manually from the inside unit only. This provides an additional layer of control and security, allowing you to physically secure the door when needed.

Our smart door locks are designed with safety and reliability in mind, incorporating features that prioritize security, even in unforeseen circumstances. If you have any specific concerns or questions, feel free to reach out to our support team for further assistance.